The SBS "Diva" has a great post on how to contact Microsoft to get technical support.
But what she didn't mention is the great support provided in the newsgroups. Microsoft hosts some public newsgroups that can be used to get help.
Here is the beauty of it. You can get help simply by posting, Product Support may or may not answer your question, but the rockin' SBS MVPs may also answer your questions!
Now if you're not getting a response, you can simply register your posting email address and Product Support will guaruntee you an answer.
The Answer to an AI App Request Is “Yes, and Here Are the Risks”
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Operational business advisory for MSP and IT by Amy Babinchak - MSP
consulting start to finish
Should your team be the Yes And department for app approva...
3 days ago
2 comments:
Sean,
I'm certain it just slipped her mind, however I certainly agree. You've helped me recently with an issue or two on the NG. Most Appreciated!
Best,
Bill V
I just think she didn't want to pat herself on the back for giving such excellent newsgroups support herself! All of our MVPs rock!
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