Admittedly, Small Business Server 2003 gives you plenty of space to store contacts. I mean look at it, it's a contact storing MACHINE!
Ok ok ok, so there isn't much direction as to where to store your contacts, you have
- The Active Directory
- Public Folders
- Outlook Personal Contacts
So what should you choose?
Shows up in the GAL and is easily searchable, but you need an admin to add each and every contact. I also find that if a contact changes an email address, it's not as easy as Outlook to change it.
SharePoint is great, but you can't add the contacts to an e-mail message if you're not in the office (or on a VPN connection)
Outlook Personal Contacts
This is a great way to store personal contacts, but you can't share them with your co-workers
In my opinon this is the best way to store contacts. An Admin makes the public folder, and any user can add or change contacts inside the folder. One other gotcha is any Distribution Lists the admin must create. When using OWA you have to select the public folder from the drop down list in order to email contacts from it.
And there you have it, the ways to store contacts on SBS!