Tuesday, January 07, 2014

How to fix Outlook's Jump Lists

I'm a big fan of the Jump Lists in Windows 7/Windows 8.  I use them a lot to get to key documents and most importantly start a new mail message or new calendar request with Outlook 2013

It's super easy to just right-click, and then select New E-mail Message, and you're off to the races, no need to make Outlook the foreground or anything. 

However, twice now I've found this list corrupted, I right click and there is just the bottom three, and the "task" available is a "mailto:a_lot_of_garbage", and it does nothing.  Productivity drops instantly.  

I did however managed to find this support article on tasks missing once Outlook is pinned to the task bar.  It provides two work arounds, both times the first one worked.  Instead of the backup, I just renamed the "LastUILanguage" key and re-opened Outlook. 

Method 1: Delete the LastUILanguage registry value

To export and delete the LastUILanguage registry value, follow these steps:
  1. Unpin the Outlook 2013 icon.
  2. Exit Outlook 2013.
  3. Use Regedit to export the following registry key:

    HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Outlook
  4. After you export the Outlook registry key, delete the LastUILanguage registry value.
  5. Start Outlook 2013, and then re-pin the icon.

Method 2: Export and delete the Setup registry key

If method 1 does not resolve the issue, export and delete the Setup registry key. To do this, follow these steps:
  1. Unpin the Outlook 2013 icon.
  2. Exit Outlook 2013.
  3. Use Regedit to export and then delete the following registry key:

    HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Outlook\Setup
  4. Start Outlook 2013, and then re-pin the icon.
Hopefully this helps you....

2 comments:

Shawn Keene said...

Works perfectly, thanks for this. My productivity dropped too -- I find this feature essential!

Jon England said...

I'm so happy I stumbled upon this blog. My productivity plummeted as well when I had this error.