Comments on SeanDaniel.com: So What Exactly is backup error 800423f2

Called MS for hotfix KB 833167 and they refused to...

2007-03-16T09:06:00.000-07:00

Called MS for hotfix KB 833167 and they refused to send it to me as the gal that answered said it did not apply to SBS 2003. She said to find the right hotfix number for the issue for SBS 2003 and call in again or open a ticket for support with MS. Geesh!

Karen Christian
North County Technology Group, Inc.

This seems to be a problem when your tape media su...

2006-07-01T17:57:00.000-07:00

This seems to be a problem when your tape media support more than one type. NTBackup uses the incorrect one. Does using NTBackup natively work for a backup? I sounds like your tape drive is not supported by our tools. My appologies

We are having a problem with the backup of our SBS...

2006-06-07T10:35:00.000-07:00

We are having a problem with the backup of our SBS 2003 server. The scheduled job fails every time because it can't find the media pool. I have found that if I open Computer Management to see the media pool, it takes more than one minute to find the pool and library. I think that's why backup fails - if it doesn't find the media pool in the first minute, it fails. If, after Computer Management finds the media pool, I leave that window open, backup works every time.

What I don't understand is why it takes so long to find the media pool. Before it finds the media pool, HKLM\SYSTEM\CurrentControlSet\Services\NtmsSvc\Config\Standalone has no value set for the DriveList. After it finds the medial pool, the DriveList value is "Tape 0". After I close Computer Management, DrvieList again has no value set.

The problem started right after we made some changes to group policy. But we can't figure out why that affected this. We do have the auditing policy set as you suggest in your blog. We have also rebuilt ntmsdata twice.