So this is good times. Today I'm having trouble creating a user. I use the Add User Wizard and it reports success. Sure enough, the user appears in the Users' snap-in with no problems. But for some reason, this user can't use OWA (503 Item not found error) and they can't log onto Outlook either.
The Add User Wizard creates the user in the first storage group it finds. If you've done an Exchange specific restore using the Exchange Recovery Group, the Add User Wizard places the users mailbox in this store. When the user tries to logon, they have no mailbox in the First Storage Group, and they fail to logon to their mailbox.
How do you fix this?
Well, simply remove the Exchange Recovery Group. Simply right click on the Recovery Storage Group and choose Delete. Once the only storage group left is the First Storage Group, you're good to add users using the Add User Wizard again!
Happy User Creating!